Choosing a dental home should feel simple and reassuring, especially when you are visiting a new office for the first time. At Mountain View Dental Care, we want your first appointment to feel welcoming, unhurried, and focused on what you need to feel comfortable moving forward. From the moment you arrive, our goal is to help you understand what to expect, answer your questions clearly, and support a positive experience that sets the tone for long-term care. We are proud to serve individuals and families in Spokane, WA, with a patient-first approach that combines thorough evaluation with clear financial options.
Your First Visit
Your first visit to Mountain View Dental Care is not only about our team getting to know you, but also about you getting to know our team. We believe strong relationships create better care. During the time we spend together, we encourage you to ask questions, express your concerns, and share anything you want us to know to help make your care as individual as you are.
We understand that every patient has a different history and different goals. Some patients focus on prevention and staying ahead of issues. Others may have specific concerns they want addressed right away. Some may feel anxious about dental visits and want extra reassurance. Whatever your situation, we want you to feel heard and supported from the start.
Part of getting to know you and providing safe, personalized support involves reviewing your medical history. Certain medical conditions and medications can influence treatment protocols, so you will be asked to provide a list of your medications and their dosages, including vitamins and supplements. This helps our team make recommendations that align with your overall health and reduce the risk of complications.
After reviewing your health history, we take a comprehensive look at your oral health. A full-mouth series of x-rays and a complete oral exam of your teeth, gums, mouth, and jaw will be performed. This includes a non-invasive oral cancer screening. These steps help us identify concerns early and create a plan that supports long-term health.
Your first visit also includes time to review findings and discuss next steps. We will explain what we see, answer questions, and outline any recommended treatment. If treatment is needed, we will work with you to prioritize care in a way that fits your timeline and comfort.
Your first visit typically includes:
- Medical history review: Sharing medications, dosages, and relevant health conditions.
- Full-mouth x-rays: Capturing detailed images to evaluate areas we cannot see visually.
- Comprehensive exam: Reviewing teeth, gums, jaw, and bite health.
- Oral cancer screening: Completing a non-invasive screening as part of your evaluation.
- Treatment conversation: Discussing findings, options, and recommended next steps.
Financing
We believe financial concerns should never prevent you from receiving the care you need. If you do not have insurance, we work with CareCredit in addition to our in-house membership plans. These options help many patients manage dental costs more comfortably.
If you are unsure which option is the best fit, our team is happy to help. Give our office a call so we can discuss your goals and determine the best approach for your dental needs. We want you to feel clear on your options and comfortable with your plan before treatment begins.
Financing support may include:
- CareCredit: Flexible financing options for qualified patients.
- Membership plans: In-house options that can support preventive care and savings.
- Clear estimates: Reviewing costs and responsibilities before treatment starts.
- Helpful guidance: Supporting you in choosing the best fit for your situation.
Insurance
If you have dental insurance, we can help you maximize your benefits. We recommend contacting our office prior to your appointment to provide your insurance information for verification of benefits. This allows our team to review your plan details and help you understand how your coverage may apply.
We accept most major dental insurance plans and will file most claims for you as a courtesy. Before treatment begins, we will provide an explanation of benefits and expected financial responsibilities. If financing is needed, we will discuss options so you can move forward with a plan that feels manageable.
Every insurance plan is different, and coverage can vary based on the type of treatment and the specifics of your policy. Our team can help guide you through the process, but we also encourage you to speak with your insurance provider for details about your coverage for dental treatments.
Insurance support includes:
- Benefits verification: Reviewing coverage prior to your appointment when information is provided.
- Claim filing: Filing most claims as a courtesy to help streamline the process.
- Up-front clarity: Explaining benefits and expected out-of-pocket costs.
- Planning support: Helping you coordinate financing if needed.
Patient Forms
To help make your visit efficient and organized, we provide patient forms that support your care and your privacy. Completing forms accurately helps our team understand your health history and ensures we can provide safe, personalized treatment. If you have questions about any form, our team is happy to help.
Patient History
Your patient history form helps us understand your medical background, dental concerns, medications, and goals. This information supports safe treatment and more personalized recommendations.
Financial Policy
Our financial policy outlines how payments, insurance, and financing work in our office. It is designed to provide transparency and help you understand what to expect.
Notice Of Privacy Practices
Our notice of privacy practices explains how your health information is used and protected. We take privacy seriously and follow protocols designed to safeguard your information.
HIPAA
HIPAA-related forms help ensure your protected health information is handled properly and shared only in appropriate ways.
Record Request Form
If you need to request your medical records from our office, please fill out this form, and we will process your request promptly.
Choose Mountain View Dental Care For
A Comfortable First Visit
Your first visit should feel informative, supportive, and easy to navigate. At Mountain View Dental Care, we take time to understand your needs, provide a thorough exam, and explain your financial options clearly so patients in Spokane, WA can feel confident moving forward. If you are ready to schedule your first appointment, contact our team today and let us help you take the next step toward healthier, more comfortable dental care.